Assigning referee/umpire points to multiple teams
The referee/umpire points from each game are only allowed to be assigned to one team.
- Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
- How are my referee notified of a schedule change?
When any part of the game detail is changed, an email is sent to each official that is associated with the game and informs them of the schedule change.
- How do I access the Referee/Umpire system?
- login to admin - click "Programs" - click "Referee & Umpire" Note: If this option is not available, you will need to contact your account representative for pricing information to have this module made active.
- How do I assign a ref/ump to a game?
- login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - check the box(es) next to the game that you would like to assign. - select a Referee Program from the pop up window. - click "Go" - select the Ref/Ump that you would ...
- How do I assign Ref/Ump points to a specific team?
- login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - select from the schedule the assignment that you would like to allocate points for. - click the paper icon with a plus sign to the right of the ref/ump's name. - sel ...
- How do I clear a Referee/Umpire assignment?
- login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - check the box(es) next to the assignment(s) that you would like to clear. - select a Referee Program from the pop up window. - click "Go" - select "Clear This Assign ...
- How do I close registration?
- Login to admin. - Click the "Programs" tab at the top. - Select the program type you would like to close. - Click on the name of the program which you would like to close registration for. - Click "Registration" on the menu on the left hand side - Click "Setup" - Click "Edit" - Select "Closed ...
- How do I create custom questions?
- Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Registration". - Click "Forms". - Click "Make your own question..." to add player custom questions. Click the "Parent/Guardian" or "Emergency" tab to add custom questions to these categories. - Tit ...
- How do I export referee/umpire information?
- login to admin - click "Participants" - click "Referees & Umpires" on the left hand side - select "export" from the "More actions" drop down on the right hand side.
- How do I export report data?
- Login to admin. - Click "Reports". - Click the report name you would like to export. - (optional) Filter the data you would like to export using the search feature. - Click "Export" under the "More actions" drop-down menu. - Please be patient as the system compiles the report. - Click "Save".
- How do I import referees/umpires?
You must first have your referee/umpire information saved in the proper format. Click Here to download the referee/umpire import template. Load the information into the Excel spreadsheet and save it to your computer. - login to admin - click "Participants" - click "Referees & Umpires" - select ...
- How do I manually add a member to a program?
- Login to admin. - Click the "Participants" tab. - Click either "Players", "Coach/Staff" OR "Referees & Umpires" from the menu on the left. - Select the members for which you would like to add to a program by placing an check in the check box next to their name. - Click the "Assign to Program. ...
- How do I send mass emails using the mailer function?
Note: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. - Login to admin. - Click "Participants" and select the type of Member you would like to email. - Utilize the filters to displ ...
- How do I set restrictions on what postions my Ref/Ump's may assign to themselves?
- login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - click the "Referee/Umpire Roster" from the top of the page. - click the pen icon in the Edit column that corresponds with the ref/ump that you would like to designat ...
- How do I setup referee points?
- Login to admin. - Click "Programs". - Click "Leagues". - Select the league by clicking its name. - Click "Standings". - Click "Settings". - Click "Edit". - Scroll down to "Referee Settings". Here you can designate how many points are earned for each referee position for this league.
- Something isn't working. How can I check the status or get it fixed?
If you experience a Clubspaces/D4Sports feature which does not work correctly then please check our System Status Page for relevant status information, a possible work-around and/or a resolution time line. If your issue is not listed on our system status page and you've searched the knowledge b ...
- What if I don’t want to charge my referee/umpire fees?
You will still need to enter something into the fee field. If you don’t wish to charge your ref/umps, then simply enter the fee as $0.00. Note: For each program a member to is added into needs to have a fee associated with it.
- Where can I find the Transaction Detail Report?
- Login to admin. - Click "Reports". - Click "Transaction Detail".
- Why am I receiving a Member Already Exists error?
If you have received a "Member Already Exists" or "The child you want to add already exists. Click back button to select a player to continue registration" error then the member you are trying to register probably already exists in the system as either a player, coach or parent. Front End Regis ...
