Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
- How can each player/member enable or disable their public player profile?
Both administrators and members have the ability to "Opt-Out" a member of the public player profile. As Administrator: - Login to admin. - Click "Participants" tab - Click on the first or last name of the player who you would like to make public. - Click "Player Profile" on the menu on the left ...
- How do I add a member/player to my site's member/player list?
- Login to admin. - Click the "Participants" tab. - Click "New Player" - Complete the fields and click "Save". Note: If you are unable to add a player you may need to enable the Player Quick Add or create a program registration option before you may proceed.
- How do I add players/member to a team/group?
- Login to Admin. - Click "Participants" tab. - Place a check in the check box next to the players/members you would like to add to the team/group. - Click "Assign Team...". - Select a Program you would like to add these members to. - Select the Options, Division (if applicable) and Team you wo ...
- How do I award scholarship money towards a players fees?
- login to admin - click "Participants" - click on the name of the player with which you would like to award scholarship money. - click on the "Billing & Payment" - select an outstanding payment under "Payments to Make" and click "Record Payments". - select Scholarship from the Payment Method ...
- How do I close registration?
- Login to admin. - Click the "Programs" tab at the top. - Select the program type you would like to close. - Click on the name of the program which you would like to close registration for. - Click "Registration" on the menu on the left hand side - Click "Setup" - Click "Edit" - Select "Closed ...
- How do I create custom questions?
- Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Registration". - Click "Forms". - Click "Make your own question..." to add player custom questions. Click the "Parent/Guardian" or "Emergency" tab to add custom questions to these categories. - Tit ...
- How do I display Player/Member profiles on the Team pages?
In order to display member profiles on team pages the member profile option must be turned on. - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Edit Team Website". - Click "Manage Modules". - Check the "Member List" check box. - Choose a "D ...
- How do I enable the member quick add?
- Login to Admin. - Click "Programs". - Click the name of the desired program/league you would like to enable member quick add for. - Click "Registration". - Click "Edit". - Click "Show advanced options". - Scroll down the the "Member Quick-Add" drop-down menu. Select "Yes" for this value to en ...
- How do I export my member / player roster?
- Login to admin. - Click "Participants". - Click the member type for which you would like to export. If you are exporting your player list then skip this step. - Filter and select the player which you would like to export. - Click "Export" under the "More actions" drop-down menu.
- How do I export report data?
- Login to admin. - Click "Reports". - Click the report name you would like to export. - (optional) Filter the data you would like to export using the search feature. - Click "Export" under the "More actions" drop-down menu. - Please be patient as the system compiles the report. - Click "Save".
- How do I find the Unpaid Report?
- Login to admin. - Click "Reports". - Click "Unpaid Report".
- How do I make my Player/Member profiles appear on my web site?
In order to have your player/member profiles appear on your team/group sites you must do the following: Create Teams or Groups Enable Public Profiles for the Team or Group Add Players/Members to the Team or Group Enable each Player/Members public profiles Setup your profile layout options a ...
- How do I manually add a member to a program?
- Login to admin. - Click the "Participants" tab. - Click either "Players", "Coach/Staff" OR "Referees & Umpires" from the menu on the left. - Select the members for which you would like to add to a program by placing an check in the check box next to their name. - Click the "Assign to Program. ...
- How do I process, record, or make a payment for a Program, League, Tournament, Event or Season?
To make a payment for a player, coach, or team you would have to find the player account first: - Login to admin. - Under the "Participants". - Select the appropriate member type for which you would like to make a payment for. - Locate the member account click the members name to open the accou ...
- How do I send mass emails using the mailer function?
Note: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. - Login to admin. - Click "Participants" and select the type of Member you would like to email. - Utilize the filters to displ ...
- How do I transfer my player date to eAYSO?
Please use the eAYSO Integration Guide for step by step instructions about how to transfer your player date from the Clubspaces system into the eAYSO database.
- How do I turn on/off the Client Login and Member Self-Registration button?
- Login to Admin. - Click "Club Settings" link in the upper right hand corner. - Click "Registration" on the menu on the left. - Click "Edit". - Select yes or no under the drop down box next to "Hide Member Login". to turn on/off the Member login feature. - Select yes or no under the drop down ...
- How do I update a player/member profile?
- Login to admin. - Click the "Participants" tab. - Locate the member you would like to update and click the members' name. - Click the "Player Profile" tab. - Make your desired changes. - Make sure to "Save" or "Update" your changes.
- How do member's register for our group?
If you have upgraded your Clubspace to the full club platform, member's can create a password by registering for a program set up in your site. To register, the members need to click the member login button. They then should follow the instructions and choose to sign up for a program. They can ...
