Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
- How can I copy or clone a program or league from a previous season?
You can copy a program or league setup from one season to a new season with the copy function. This function will only copy the registration setup options. This function will not copy the teams, divisions and pools or schedules. - Login to admin. - Click "Programs". - For programs proceed to th ...
- How can I determine what version of Scheduler I am using?
You are using Scheduler v2.0.
- How do coaches retrieve their passwords?
From the Master Administrative Login page one can access the password retrieval tool by clicking the link titled "Retrieve Password". Note: An administrator must first enter the coaches email address for this procedure to work.
- How do I add a new game to an existing schedule?
You have several methods for adding new games to your existing schedule. New games can easily be added to open slots in a schedule, imported from a .csv file to a new schedule, and created from the 1Day/2Day view or the Schedule Reports. If you have open slots in the current schedule: 1. Unpub ...
- How do I add Venues and the Venues Page to my site?
Note: Each field must be entered as a separate venue in the Clubspaces software. To add venues: - Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Venues". - Click "New Venue". - Complete the fields and click "Save". To add the venues page to your s ...
- How do I close or archive last years league?
- Login to admin. - Click the "Programs" tab at the top. - Select either "Player Programs" or "Leagues" on the menu on the left hand side, depending on whether your club is a League or a Club. - Click on the name of your program you would like to close/archive. - Click "Edit" - Select "Inactive ...
- How do I close registration?
- Login to admin. - Click the "Programs" tab at the top. - Select the program type you would like to close. - Click on the name of the program which you would like to close registration for. - Click "Registration" on the menu on the left hand side - Click "Setup" - Click "Edit" - Select "Closed ...
- How do I configure my standings?
- Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Standings". - Click "Settings". - Click "Edit". Standings Calculations: The "Point Values" fields set how many points will be awarded for each circumstance. Standings Order: These fields determine ...
- How do I create a schedule?
- Login to admin. - Click the "Programs" tab. - Click "Leagues". In order to create a schedule you must first create a league. If you have not already done so click "New League" or Click the league name to continue creating a schedule. In order to generate a schedule you must first create your D ...
- How do I designate a game as practice? How do I exclude a game from the standings?
- Login to admin. - Click "Programs". - Click "Leagues". - Select a league by clicking its name. - Click "Schedule". - Click "Adjust Schedule". - Click the date of the game you would like to set as a practice game. - Click the game and a menu will appear. - Click "Edit Game". - Click the "Pract ...
- How do I edit scores?
- Login to admin. - Click "Programs". - Click "Leagues". - Click the league you would like to edit a score for. - Click "Scores & States". - Utilize the search filters to find the game for which you would like to enter a score. - Enter the scores then click "Save".
- How do I export report data?
- Login to admin. - Click "Reports". - Click the report name you would like to export. - (optional) Filter the data you would like to export using the search feature. - Click "Export" under the "More actions" drop-down menu. - Please be patient as the system compiles the report. - Click "Save".
- How do I import a schedule?
Schedules can be imported from an excel spreadsheet. The Clubspaces system will display the columns available within the spreadsheet you've uploaded and ask you to map them with the corresponding fields required to import your schedule. Alternatively you can download the schedule import template ...
- How do I report Scores for games and setup score reporting access?
Scores can be entered in multiple ways with different user roles: The Admin Supervisor The Scorekeeper Login - add/edit scores The Score Reporting Access Code - add scores The Team Passcode - add scores The Admin Supervisor: This is the master administrative user role or Supervisor Login. Re ...
- How do I set League Registration and payment options?
Please reference the Configuration and Administration User Guide for more information about how to setup your Player or member Registration for your program or league. This guide describes how to use the Clubspaces Administration Console to perform the following tasks: Configuring club settings ...
- How do I setup divisions?
- Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Divisions". - Click "New Division" to add a division or click a division name to edit a division. - Complete the fields and then click "Save".
- How do I setup Standings?
- Login to admin. - Click "Programs". - Select a program or league by clicking its name. - Click "Standings". - Click "Settings". - Click "Edit". Standings Calculations: The "Point Values" fields set how many points will be awarded for each circumstance. Standings Order: These fields determine ...
- How do I start a new season?
With each new season you have the choice to start out fresh with the default league settings or you can copy the settings from a previously used league. If you payment options and custom questions are similar to an older season then we recommend copying the older seasons league. Note: Do not ut ...
- How do increase the maximum allowable leagues for my club?
If you have received an error such as, "You cannot create any more leagues because you have reached your max allowable leagues for your club." then please contact Clubspaces Support and request that they increase the number of allowable leagues for you club. This will be done for you at no charge.
