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There were 30 questions found in this category:

  1. questionCan I have a calendar for each group / team?
    Yes. Each group can have its own group/team calendar of events and homepage. Click here for instructions on how to update group/team calendars.
  2. questionEmails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
    In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
  3. questionHow can a member/player retreive their password?
    Goto to member login screen for your organization. In the "Existing Members" section enter your email address. Click the blue link "click here" located under the login button. Check your email inbox. Your password should have been sent to your email address. Depending on the current system lo ...
  4. questionHow do I add players/member to a team/group?
    - Login to Admin. - Click "Participants" tab. - Place a check in the check box next to the players/members you would like to add to the team/group. - Click "Assign Team...". - Select a Program you would like to add these members to. - Select the Options, Division (if applicable) and Team you wo ...
  5. questionHow do I create custom pages for a specific team or group?
    - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Edit Team Website". - Click "Manage Pages". - Enter in your desired page title into the "Page Title" field. - If you would like to password protect this page with a page level password then ent ...
  6. questionHow do I create groups/teams?
    - Login to admin. - Click "Programs". - If you would like to create a program team then click the program name link for which program you would like to add a team to. Otherwise, if you would like to create a league team then click "Leagues" then click the league name link. - Click the "Teams" bu ...
  7. questionHow do I create passwords for coaches of league teams?
    - Login to admin. - Click "Club Settings" near the top right hand corner of the page. - Click "Administration". - Click "New User". - Enter the required Fields. - If you would like to grant your coach access to the website as well as the roster and player information select the "Team Admin" use ...
  8. questionHow do I display Player/Member profiles on the Team pages?
    In order to display member profiles on team pages the member profile option must be turned on. - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Edit Team Website". - Click "Manage Modules". - Check the "Member List" check box. - Choose a "D ...
  9. questionHow do I edit / update my team / group events calendar?
    - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Edit Team Website" - Click the "Calendar & Events" navigation button. - Click "Manage Events". - Complete the fields and click "Quick Add" or Click "More Details" to enter a detailed or recurri ...
  10. questionHow do I edit the left and rigth columns of my Team Home page?
    - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Edit Team Website". - Click on "Manage Modules" and select the modules you would like to appear on the left and right columns of the Team Page. - Click "Update" to save your changes. - With the ...
  11. questionHow do I edit the navigation of my Team pages?
    You may customize your navigation bar, adding links, removing links, and changing the order. - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Team Content". - Click "Edit Navigation". - Click "Update" to save your changes. - Click "Publish Al ...
  12. questionHow do I edit the team home page header?
    - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Team Content". - Click "Team Properties". - Make your desired changes. - You may also update Header Line 2 here. - Click "Update". - Click 'Publish All Changes".
  13. questionHow do I enable the member quick add?
    - Login to Admin. - Click "Programs". - Click the name of the desired program/league you would like to enable member quick add for. - Click "Registration". - Click "Edit". - Click "Show advanced options". - Scroll down the the "Member Quick-Add" drop-down menu. Select "Yes" for this value to en ...
  14. questionHow do I export a Schedule?
    - Login to admin. - Click "Programs". - Click "Leagues". - Select a league by clicking its name. - Click "Schedule". - Click "Export".
  15. questionHow do I export report data?
    - Login to admin. - Click "Reports". - Click the report name you would like to export. - (optional) Filter the data you would like to export using the search feature. - Click "Export" under the "More actions" drop-down menu. - Please be patient as the system compiles the report. - Click "Save".
  16. questionHow do I get to the Team Admin section of the administration panel?
    In order to get to the Team Administrator section of the admin panel you must login as the Team Administrator. Click Here for more information about how to login as Team Administrator.
  17. questionHow do I import my roster for the first time?
    Click Here to Download the Player Import Template Import Requirements: The file must have an .xls extension, and be a Microsoft Workbook file with a single worksheet. The first row should contain headers/labels. Examples - last name, first name, address,city, state, ZIP, phone number, gender, ...
  18. questionHow do I login as Team Administrator?
    If you do not have a Team Administrator account then you will need to have your website supervisor setup one for you. Alternatively, if you are the supervisor then you can access each team website without a Team Administrator account. If you are unable to follow these instructions please Contac ...
  19. questionHow do I send mass emails using the mailer function?
    Note: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. - Login to admin. - Click "Participants" and select the type of Member you would like to email. - Utilize the filters to displ ...
  20. questionHow do I transfer my player date to eAYSO?
    Please use the eAYSO Integration Guide for step by step instructions about how to transfer your player date from the Clubspaces system into the eAYSO database.
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