Category » General Questions

There were 55 questions found in this category:

1. Am I violating the privacy policy by posting pictures?
   You should adhere to the policies and preferences of your club or national organization when making any decisions about proprietary content...
2. Can I upload files or images with an FTP ( File Transfer Protocol) client?
   Sorry, we do not have the ability to upload images or files using FTP (File Transfer Protocol). Our system is designed using a template model. Therefore all of our customer data is stored in our database rather than static HTML files.
3. Can I work for Clubspaces?
   Yes, we are always looking for great talent and passionate people to help us out. If you are interested please send your resume to jobs@clubspaces.com.
4. Can payments be processed through Paypal?
   Clubspaces now offers a payment option with Paypal. Click here for more information and to setup an appointment with an Account Representative.
5. Does Clubspaces offer a Blog?
   No, unfortunately Clubspaces does not have a blogging feature.
6. Does Clubspaces offer a guestbook feature or a Wall?
   Sorry, Clubspaces does not currently offer a guest book or wall feature. Though, you may be able to utilize a third party guestbook or wall provider by adding special source code the third party provider will give you upon signing up.
7. Does Clubspaces offer a poll feature?
   Sorry, Clubspaces does not currently offer a poll feature. Though, you may be able to utilize a third party poll provider by adding special source code that the third party provider will give you upon signing up.
8. Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
   In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
9. Getting Started
   Club .NET Management System Congratulations! And thank you for choosing D4 Sports as your Club Management System. You should have already received your default “Login ID” and “Password” from our staff. If not, please contact our support staff for information on how to ...
10. How can I receive system updates and software patches?
    System updates are automatically released on a monthly to bi-monthly basis. These updates fix or patch the software with new features and bug fixes.
11. How can my organization accept online payments?
    In order to start accepting online payments, you will need to contact your Account Manager, they will set you with a Merchant account. All Clubspaces customers already pre-qualify to accept Visa, MC and online checks (AMEX and Discover require approval). This is great opportunity to take advant ...
12. How do get into the administration panel to manage my website?
    To reach your website's administration panel, you can enter its web address directly into your browser or click the button called "Admin" in the lower right-hand corner of each of your site's web pages. Login using the web administrator's user name and password provided to you upon sign-up. N ...
13. How do I configure payment options?
    - Login to admin. - Click "Club Settings" near the top right hand corner of the page. - Click "Registration". - Click "Payment Types". - Click "Edit". - Make your desired changes and then click "Save".
14. How do I copy the content over from my old web site to my new Clubspaces website?
    Sorry, there is no 'easy' way to copy the content over from your old web site to your new Clubspaces site. Since Clubspaces is built using a content management system we do not have the ability to upload via FTP the content of your old site. This is because your content is located in our databa ...
15. How do I delete or cancel my Clubspaces Web Site?
    Our goal is to help our members be successful. Please know that you and your organization are welcome to come back at any time. Once you confirm that all your content has been exported, and that we have verified you are authorized to request the site be close, we will remove your site. In order ...
16. How do I edit my Contact Information?
    Contact information is used for managing your account and verification. - Login to admin. - Click "Club Settings". - Click "Edit". - Update your contact information then click "Save". Note: Please notify your account representative or contact support when your contact information changes. If yo ...
17. How do I enable or disable an admin user account?
    Here is how you can enable OR disable an administrator account: - Login to admin. - Click "Club Settings". - Click the "Administration" button on the left hand side. - Check the "Status" column for enabled or disabled. - Click the name of the Admin user. - Click "Edit" to make a change. - Select ...
18. How do I export report data?
    - Login to admin. - Click "Reports". - Click the report name you would like to export. - (optional) Filter the data you would like to export using the search feature. - Click "Export" under the "More actions" drop-down menu. - Please be patient as the system compiles the report. - Click "Save".
19. How do I get email addresses for my Clubspaces web site?
    I'm sorry, Clubspaces does not offer email addresses. Though if you have purchased your own domain name you may have the option of using Google Apps to power your email needs. For more information about Google Apps click the following link: http://www.google.com/a/org/
20. How do I get members to use the site?
    Your members will use your Clubspace because it will be the most convenient way for them to stay up to date on club activities and get important information. By updating your site regularly, you will give your groups members a great incentive to keep checking in at your Clubspace.