I setup an additional administrator account but I can't login with the correct password. What's wrong?
If you are unable to login to an administrator account for which you know that you are using the correct login and password for then most likely this admin account has been disabled.
Here is how you can enable an administrator account:
In Clubspaces v3.0 sites:
- Login to admin.
- Click "Club Settings".
- Click the "Administration" button on the left hand side.
- Check the "Status" column for enabled or disabled.
- Click the name of the Admin user.
- Click "Edit" to make a change.
- Select Enabled under the Status drop down..
- Click "Save".
In Clubspaces v1.0 & v2.0 sites:
- Login to admin.
- Click "Club Setup".
- Click the "Admin Users" tab.
Note: Limited clubs are automatically taken to the "Admin Users" tab.
- Look at the "Enabled" column. If the check box is checked then the account is enabled. Otherwise the account is disabled.
- Click Edit next to the specific account to make a change.
- Check the "Enabled" check box.
- Click "Update".