Category » Referee / Umpire Managementrss button

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There were 22 questions found in this category:

  1. questionAssigning referee/umpire points to multiple teams
    In Clubspaces v3.0 v2.0 & D4Sports v1.0 sites: The referee/umpire points from each game are only allowed to be assigned to one team.
  2. questionEmails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
    In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
  3. questionHow are my referee notified of a schedule change?
    In Clubspaces v3.0 v2.0 & D4Sports v1.0 sites: When any part of the game detail is changed, an email is sent to each official that is associated with the game and informs them of the schedule change.
  4. questionHow do I access the Referee/Umpire system?
    In Clubspaces v3.0 sites: - login to admin - click "Programs" - click "Referee & Umpire" In Clubspaces v2.0 & D4Sports v1.0 sites: Once logged in to the Administrative area, go to the Manage button in the top left and select Ref/Ump Programs. Note: If this option is not available, you will ne ...
  5. questionHow do I assign a ref/ump to a game?
    In Clubspaces v3.0 sites: - login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - check the box(es) next to the game that you would like to assign. - select a Referee Program from the pop up window. - click "Go" - select ...
  6. questionHow do I assign Ref/Ump points to a specific team?
    In Clubspaces v3.0 sites: - login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - select from the schedule the assignment that you would like to allocate points for. - click the paper icon with a plus sign to the right of ...
  7. questionHow do I clear a Referee/Umpire assignment?
    In Clubspaces v3.0 sites: - login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - check the box(es) next to the assignment(s) that you would like to clear. - select a Referee Program from the pop up window. - click "Go" - ...
  8. questionHow do I create custom questions?
    Full Clubs Only: - Login to admin. - click "Programs" OR "Leagues" under the "Manage" drop-down menu. - click "Setup" on the program you would like to setup custom questions for. - click the "Player" tab if you would like to setup player custom questions or click the "Guardian" tab if you would ...
  9. questionHow do I export referee/umpire information?
    In Clubspaces v3.0 sites: - login to admin - click "Participants" - click "Referees & Umpires" on the left hand side - select "export" from the "More actions" drop down on the right hand side. In Clubspaces v2.0 & D4Sports v1.0 sites: - login to admin - click "Ref/Ump" under the Participant ...
  10. questionHow do I export report data?
    Only full clubs have access to reports. Limited clubs who do not use registration do not have reports. In all FULL Club sites: - Login to admin. - Click the report you would like to export under the "Reports" drop-down menu. - (optional) Filter the data you would like to export. - Click "Export ...
  11. questionHow do I import referees/umpires?
    You must first have your referee/umpire information saved in the proper format. Click Here to download the referee/umpire import template. Load the information into the Excel spreadsheet and save it to your computer. In Clubspaces v3.0 sites: - login to admin - click "Participants" - click "Re ...
  12. questionHow do I manually add a member to a program?
    In Clubspaces v3.0 sties: - Login to admin. - Click the "Participants" tab - Click either "Players", "Coach/Staff" OR "Referees & Umpires" from the menu on the left. - Select the members for which you would like to add to a program by placing an check in the check box next to their name. - Cli ...
  13. questionHow do I send mass emails using the mailer function?
    In Clubspaces v2.0 and v1.0 sites: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. Follow these instructions to send out a mass email to multiple group or team members: - Login to ...
  14. questionHow do I set restrictions on what postions my Ref/Ump's may assign to themselves?
    In Clubspaces v3.0 sites: - login to admin - click "Programs" - click "Referee & Umpire" on the left hand side - click "Schedule" on the left hand side - click the "Referee/Umpire Roster" from the top of the page. - click the pen icon in the Edit column that corresponds with the ref/ump that ...
  15. questionReferee Account Tools
    For D4 Sports sites: Definition: Where you can manage, set up and modify Referee / Umpire Account information How do i get there? 1a) Go to 'Participants' and 'Ref/Ump' b) Find the 'Ref/Ump' by searching your site using the option of Team and Program affiliation. c) 'Click' OPEN d) This ...
  16. questionReferee Registration
    For D4 Sports sites: Definition: confirgure registration fees and options for Referee registration How to get there? Go to "Manage" and "Ref/Ump Programs" Instructions: Creating a Referee Program We generally recommend you create referee programs to include the date. (i.e. 2006 Referee Program ...
  17. questionReferee Umpire Schedule Conflict - Game Length less than one hour
    Unfortunately, referees or umpires will not be able to call games which have start times less than one hour apart. This is a current system limitation.
  18. questionSetting Referee Points
    In Clubspaces v2.0 sites & D4Sports v1.0 sites: Go to Manage and select Leagues. Click the Setup icon with a wrench. This will take you to the Website Preferences tab. Scroll down to the Customize Referee Settings area. Here you can designate how many points are earned for each referee position ...
  19. questionSomething isn't working. How can I check the status or get it fixed?
    If you experience a Clubspaces/D4Sports feature which does not work correctly then please check our System Status Page for relevant status information, a possible work-around and/or a resolution time line. If your issue is not listed on our system status page and you've searched the knowledge b ...
  20. questionWhat if I don’t want to charge my referee/umpire fees?
    In Clubspaces v3.0 v2.0 & D4Sports v1.0 sites: You will still need to enter something into the fee field. If you don’t wish to charge your ref/umps, then simply enter the fee as $0.00. Note: Each program a member is added into needs to have a fee associated with it.
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