Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
- How can each player/member enable or disable their public player profile?
For Clubspaces v3.0 Sites: - Login to admin. - Click "Participants" tab - Click on the first or last name of the player who you would like to make public. - Click "Player Profile" on the menu on the left. - Click "Edit". - Select yes or no next to the "Opt-Out of Public Player Profile" option u ...
- How do I add a member/player to my site's member/player list?
Note: If you are unable locate the following buttons in your website administration then please contact Customer Support for assistance. In Clubspaces v3.0 sites: - Login to admin. - Click the "Participants" tab. - Click "New Player" - Complete the fields and click "Save". In Clubspaces v2.0 Fu ...
- How do I add players/member to a team/group?
In Clubspaces v3.0 sites: - Login to admin. - Click "Participants" tab. - Place a check in the check box next to the players/members you would like to add to the team/group. - Click "Assign Team...". - Select a Program you would like to add these members to. - Select the Options, Division (if a ...
- How do I award scholarship money towards a players fees?
In Clubspaces v3.0 sites: - login to admin - click "Participants" - click on the name of the player with which you would like to award scholarship money. - click on the "Billing & Payment" - select an outstanding payment under "Payments to Make" and click "Record Payments". - select Scholarsh ...
- How do I create custom questions?
Full Clubs Only: - Login to admin. - click "Programs" OR "Leagues" under the "Manage" drop-down menu. - click "Setup" on the program you would like to setup custom questions for. - click the "Player" tab if you would like to setup player custom questions or click the "Guardian" tab if you would ...
- How do I display Player/Member profiles on the Team pages?
In order to display member profiles on team pages the member profile option must be turned on. In Clubspaces v2.0 sites: - Login as Team Administrator. Note: Click here to learn How to login as Team Administrator. - Click "Team Content". - Click "Manage Modules". - Check the "Member List" c ...
- How do I export my member / player roster?
In Clubspaces v2.0 sites: - Login to admin. - Under "Participants" click "Players". - Filter your member list to show only those members/players who you would like to export. - Click "Export". - Save the excel file to your hard drive.
- How do I export report data?
Only full clubs have access to reports. Limited clubs who do not use registration do not have reports. In all FULL Club sites: - Login to admin. - Click the report you would like to export under the "Reports" drop-down menu. - (optional) Filter the data you would like to export. - Click "Export ...
- How do I make my Player/Member profiles appear on my web site?
In order to have your player/member profiles appear on your team/group sites you must do the following: Create Teams or Groups Enable Public Profiles for the Team or Group Add Players/Members to the Team or Group Enable each Player/Members public profiles Setup your profile layout options a ...
- How do I manage my profile layout options?
In Clubspaces v2.0 sites & D4 Sports sites: - Login to "Admin". - Under the "Manage" drop down menu click "Profiles". - On this page you have seven options: Click this check box to "Enable Public Member Profiles". Choose your desired layout style. We will discuss "Edit Details" in a moment. Ch ...
- How do I manually add a member to a program?
In Clubspaces v3.0 sties: - Login to admin. - Click the "Participants" tab - Click either "Players", "Coach/Staff" OR "Referees & Umpires" from the menu on the left. - Select the members for which you would like to add to a program by placing an check in the check box next to their name. - Cli ...
- How do I process, record, or make a payment for a Program, League, Tournament, Event or Season?
In Limited Club sites: Making and Receiving payments is currently not available. In Full Club sites: To make a payment for a player, coach, or team you would have to find the player name, or coach's name. then click "Open", click "Billing", and an unpaid event will be available to you. - Logi ...
- How do I send mass emails using the mailer function?
In Clubspaces v2.0 and v1.0 sites: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. Follow these instructions to send out a mass email to multiple group or team members: - Login to ...
- How do I transfer my player date to eAYSO?
Please see the eAYSO Integration Guide for more information about how to transfer your player date from the Clubspaces system into the eAYSO database.
- How do I turn on/off the Client Login and Member Self-Registration button?
In Clubspaces v3.0 sites: - Login to admin. - Click "Club Settings" link in the upper right hand corner. - Click "Registration" on the menu on the left. - Click "Edit". - Select yes or no under the drop down box next to "Hide Member Login". to turn on/off the Member login feature. - Select yes ...
- How do I update a player/member profile?
In Clubspaces v3.0 sites: - Login to admin. - Click the "Participants" tab. - Locate the member you would like to update and click the members' name. - Click the "Player Profile" tab. - Make your desired changes. - Make sure to "Save" or "Update" your changes. In Clubspaces v2.0 sites: Note: I ...
- How do member's register for our group?
For Clubspaces v2.0+ sites: If you have upgraded your Clubspace to the full club platform, member's can create a password by registering for a program set up in your site. To register, the members need to click the member login button. They then should follow the instructions and choose to si ...
- How many users/members/players can we have?
As many as you want. There is no limit to the number of members you can have in your club, administrators whom you permit to access the tools, or the number of documents you can store.
- I received errors in my eAYSO integration. How do I fix the errors?
Any eAYSO member with missing or invalid data will show an error message in their "Warning Level" column. For those members that return an error, click the "Edit" hyper link in the furthest left column. A new window will open with a Player Information Editor. The field that needs adjusting will ...
