Coach/Staff Registration
For D4 Sports sites: - To set up a Coach/Staff Registration go to the Manage button and select Coach/Staff Programs - Click the +Add button located on the far right of the black bar OR - Click the "Copy" icon to duplicate the program. Note: The Copy function will "clone" the program. Plea ...
- Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
- How can I manually add a Coach, Leader, or Staff member?
Note: If you are unable locate the following functionality then please contact Customer Support for assistance. In Clubspaces v2.0 & D4 Sports Full Club sites: - Login to admin. - Click "Coaches/Staff" under the Participants drop down menu. - Click "ADD Coach/Staff". - You can now enter all th ...
- How do I add Coach/Leader/Staff positions to the coach / leader / staff program?
In Clubspaces v2.0 sites: Case 1) Limited Club site: Limited Club sites do not have access to Leader / Coach / Staff programs. Please submit a support request asking that the support consultant to add positions to your coach/leader/staff program. Case 2) Full Club site: - Login to admin. - Clic ...
- How do I assign coach/staff members to a team or group?
In Clubspaces v3.0 sites: - Login to admin. - Click the "Participants" tab at the top. - Click "Coach/Staff" on the menu on the left hand side. - Click the check boxes next to the coach/staff members you would like to add to the team/group. - Click "Assign to Team...". - Select a Program you wo ...
- How do I create custom questions?
Full Clubs Only: - Login to admin. - click "Programs" OR "Leagues" under the "Manage" drop-down menu. - click "Setup" on the program you would like to setup custom questions for. - click the "Player" tab if you would like to setup player custom questions or click the "Guardian" tab if you would ...
- How do I delete or remove Coach/Leader/Staff positions from the coach/leader/staff program?
In Clubspaces v2.0 sites: Case 1) Limited Club site: Limited Club sites do not have access to Leader / Coach / Staff programs. Please submit a support request asking that the support consultant to delete positions from your coach/leader/staff program. Case 2) Full Club site: - Login to admin. - ...
- How do I enable Coach/Leader/Staff program positions?
In Clubspaces v3.0 sites: - Login to admin. - Click the "Programs" tab. - Click the "Coach & Staff" button on the left hand side menu. - Click the name of the program you want to enable. - Click the "Registration" button on the left hand side menu. - Click the "Volunteers" button on the left ha ...
- How do I export report data?
Only full clubs have access to reports. Limited clubs who do not use registration do not have reports. In all FULL Club sites: - Login to admin. - Click the report you would like to export under the "Reports" drop-down menu. - (optional) Filter the data you would like to export. - Click "Export ...
- How do I make my coachs/leaders/staff members appear on the coach/leader page?
In Clubspaces v2.0 Sites: Note: If you are unable locate the following buttons in your website administration then please contact Customer Support for assistance. To make existing coach, leader, or staff members appear on the coach/leader page your must give these members a position and a title ...
- How do I manually add a member to a program?
In Clubspaces v3.0 sties: - Login to admin. - Click the "Participants" tab - Click either "Players", "Coach/Staff" OR "Referees & Umpires" from the menu on the left. - Select the members for which you would like to add to a program by placing an check in the check box next to their name. - Cli ...
- How do I send mass emails using the mailer function?
In Clubspaces v2.0 and v1.0 sites: If you cannot follow these instructions because the buttons are not available please contact support as your user role or site privileges may need to be upgraded. Follow these instructions to send out a mass email to multiple group or team members: - Login to ...
- How do I update a Leader/Coach/Staff profile?
In Clubspaces v2.0 sites: - Login to admin. - Click "Add Leader/Staff" OR Click "Add Coach/Staff". Note: If you do not have the button sited above then you will need to navigate to your team page, then click on the Leader/Coach/Staff tab. - Click "Open" next to the member who you would like to ...
- How do league coaches retrieve their passwords
In D4Sports v1.0 sites: From the Teams page of you website, click the diagonally pointing arrow inside of the gray box that corresponds with their team. Next click the Lost Password button and enter their email address in the text field provided. Click send and an email containing the login i ...
- Something isn't working. How can I check the status or get it fixed?
If you experience a Clubspaces/D4Sports feature which does not work correctly then please check our System Status Page for relevant status information, a possible work-around and/or a resolution time line. If your issue is not listed on our system status page and you've searched the knowledge b ...
- Where can I find the Transaction Detail Report?
In Clubspaces v2.0 & v1.0 sites: You can find your transaction detail page by following these directions: - Login to admin. - Under the "Reports" drop-down menu click "Transaction Detail".
- Why am I receiving a Member Already Exists error?
If you have received a "Member Already Exists" or "The child you want to add already exists. Click back button to select a player to continue registration" error then the member you are trying to register probably already exists in the system as either a player, coach or parent. Front End Regis ...
- Why won't my coach/staff/leaders appear on the coach/staff/leader page?
Your Coach, Staff, and Leaders must be given a position before they will appear on the coach, staff or leader page... In Clubspaces v2.0 sites: Case 1) Limited Club site: - Login to admin. - Click "3 - Add Leader/Staff" OR "3 - Add Coach/Staff". - Click "Open" next to the member you would like ...
