Category » General Questions

There were 58 questions found in this category:

1. Am I violating the privacy policy by posting pictures?
   You should adhere to the policies and preferences of your club or national organization when making any decisions about proprietary content.
2. Can I upload files or images with an FTP ( File Transfer Protocol) client?
   Sorry, we do not have the ability to upload images or files using FTP (File Transfer Protocol). Our system is designed using a template model. Therefore all of our customer data is stored in our database rather than static HTML files.
3. Can I work for Clubspaces?
   Yes, we are always looking for great talent and passionate people to help us out. If you are interested please send your resume to jobs@clubspaces.com.
4. Can payments be processed through Paypal?
   Currently Clubspaces does not offer a payment integration with paypal.
5. Contact Information
   In D4 Sports sites: Definition: Contact Information used for managing your account and verification. How do I get there? Go to "Club Setup" and select the "General" tab Instructions: 1) Click "EDIT" 2) Edit the available contact information fields 3) Click "SAVE" See animated demo of "Conta ...
6. Does Clubspaces offer a Blog?
   No, unfortunately Clubspaces does not have a blogging feature.
7. Does Clubspaces offer a guestbook feature or a Wall?
   Sorry, Clubspaces does not currently offer a guest book or wall feature. Though, you may be able to utilize a third party guestbook or wall provider by adding special source code the third party provider will give you upon signing up.
8. Does Clubspaces offer a poll feature?
   Sorry, Clubspaces does not currently offer a poll feature. Though, you may be able to utilize a third party poll provider by adding special source code that the third party provider will give you upon signing up.
9. Emails are being sent to spam or junk email boxes. How can I whitelist mailer@clubspces.com?
   In order to prevent email spoofing we have altered the method in which emails are sent via the system. One can no longer specify a "From" address; Instead emails are sent out from mailer@clubspaces.com and we allow you to specify the "Reply-To" email address. Unfortunately "Spam Filters" can be ...
10. How can my organization accept online payments?
    In order to start accepting online payments, you will need to contact your Account Manager, they will set you with a Merchant account. All Clubspaces customers already pre-qualify to accept Visa, MC and online checks (AMEX and Discover require approval). This is great opportunity to take advant ...
11. How do get into the administration panel to manage my website?
    To reach your website's administration panel, you can enter its web address directly into your browser or click the button called "Admin" in the lower right-hand corner of each of your site's web pages. Login using the web administrator's user name and password provided to you upon sign-up. N ...
12. How do I close or archive last years club program?
    To close down last years club program is simple. Follow these instructions: In Clubspaces v3.0 Sites: - login to admin - click the "Programs" tab at the top - select either "Player Programs" or "Leagues" on the menu on the left hand side, depending on whether your club is a League or a Club. - ...
13. How do I copy the content over from my old web site to my new Clubspaces website?
    Sorry, there is no 'easy' way to copy the content over from your old web site to your new Clubspaces site. Since Clubspaces is built using a content management system we do not have the ability to upload via FTP the content of your old site. This is because your content is located in our databa ...
14. How do I delete or cancel my Clubspaces Web Site?
    Our goal is to help our members be successful. Please know that you and your organization are welcome to come back at any time. Once you confirm that all your content has been exported, and that we have verified you are authorized to request the site be close, we will remove your site. In order ...
15. How do I determine if my Clubspace is a Full or Limited Club?
    A Full club administration tool bar looks similar to this: A Limited Sports Club tool bar looks similar to this: A Limited Non-Sports Club tool bar looks similar to this: If you received your Clubspace before July 21st, 2007 then your Limited Non-Sports Club tool bar may look similar to this ...
16. How do I enable or disable an admin user account?
    Here is how you can enable OR disable an administrator account: In Clubspaces v3.0 sites: - Login to admin. - Click "Club Settings". - Click the "Administration" button on the left hand side. - Check the "Status" column for enabled or disabled. - Click the name of the Admin user. - Click "Edit" ...
17. How do I export report data?
    Only full clubs have access to reports. Limited clubs who do not use registration do not have reports. In all FULL Club sites: - Login to admin. - Click the report you would like to export under the "Reports" drop-down menu. - (optional) Filter the data you would like to export. - Click "Export ...
18. How do I get email addresses for my Clubspaces web site?
    I'm sorry, Clubspaces does not offer email addresses. Though if you have purchased your own domain name you may have the option of using Google Apps to power your email needs. For more information about Google Apps click the following link: http://www.google.com/a/org/
19. How do I get members to use the site?
    Your members will use your Clubspace because it will be the most convenient way for them to stay up to date on club activities and get important information. By updating your site regularly, you will give your groups members a great incentive to keep checking in at your Clubspace.
20. How do I get my coach/troop leader/commissioner to use it?
    Clubspaces has grown to 850,000 members in a phenomenally short period of time. Help spread the word. Send them an email. Call them on the phone. Ask your fellow club members to do the same. Here’s a handy script: “Hey __________! I just found this amazing service for our club and i ...